PRIVACY POLICY

1. Introduction

Welcome to Elite Diving Curaçao. Your privacy is important to us. This Privacy Policy, effective as of January 1ˢᵗ 2025, outlines how we collect, use, store, and protect your personal data when you visit our website, book a dive, or engage with our services. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal and technical data:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Payment details

  • Diving certifications

  • Medical information relevant to diving safety

  • Emergency contact information

Technical and Usage Data:

  • IP address

  • Browser type and version

  • Operating system and device information

  • Pages visited and time spent on our site

This data helps us deliver safe, efficient, and personalized services.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To process bookings and dive activity registrations

  • To communicate with you regarding reservations, schedules, and safety procedures

  • To comply with medical and safety regulations relevant to scuba diving

  • To enhance website functionality and improve user experience

  • To fulfill legal obligations and protect our business interests

4. Data Sharing and Security

We take your data protection seriously and do not sell or rent your personal data.

Your data may be shared only:

  • With trusted third-party providers (such as payment processors or dive insurance partners) under strict confidentiality agreements

  • When required by law or local regulatory authorities

  • In emergencies to protect your safety or the safety of others

We implement appropriate physical, technical, and organizational security measures to safeguard your data from unauthorized access or misuse.

5. Cookies and Analytics

Our website uses cookies to optimize performance and improve usability. The types of cookies we use include:

  • Essential Cookies – Required for core site functionality

  • Performance Cookies – Help us understand user behavior on our site

  • Marketing Cookies – Support personalized marketing and advertising (if used)

We may also use third-party tools like Google Analytics to understand website traffic and usage trends. You can manage cookie settings via your browser or opt out of Google Analytics tracking by using their opt-out browser add-on.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw your consent for data processing (where applicable)

  • Object to specific data processing activities

  • Request data portability, where technically feasible

To exercise any of your rights, please contact us at elitedivingcuracao@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. Any updates will be posted on this page with the revised effective date. We encourage you to review the policy regularly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at elitedivingcuracao@gmail.com

Thank you for choosing us and trusting us with your personal information.